Donation Center Associate - Customer Experience

Goodwill of Central and Northern Arizona; Kingman (AZ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical plans

HRA

Dental plans

Vision plan

401K Traditional and Roth Plans

Life Insurance

Employee Assistance Program (EAP)

Paid Time Off; Sick and Vacation

Paid Holidays

Job summary

Goodwill of Central and Northern Arizona in Kingman, AZ is hiring a store associate to lead an excellent customer and brand experience, receive donations, label items, and assist customers with loading and unloading merchandise. The role requires strong customer service, ability to obtain forklift certification, English proficiency, and being at least 18 years old.

A background check may be required. Employees enjoy a comprehensive Total Rewards package with medical, dental, vision plans, a

Qualifications

• Excellent customer service skills.
• Ability to pass a forklift certification class.
• Ability to speak and read English proficiently.
• Must be at least 18 years of age or older.
• Ability to pass a background check and drug screen.

Responsibilities

• Receives all donations from customers and provides outstanding service.
• Labeling of merchandise and tagging items for sale.
• Offer receipts to donors for donations.
• Assist customers with loading/unloading furniture or other items.
• Maintain organization of production room and sales floor per standards.
• Operate pallet jack and walkie stacker safely.
• Conduct daily safety inspections of equipment and follow safety rules.

Skills

Customer Service

Forklift Certification

English Proficiency

18+ Age Requirement

Job description

Goodwill of Central and Northern Arizona in Kingman, AZ is hiring a store associate to lead an excellent customer and brand experience, receive donations, label items, and assist customers with loading and unloading merchandise. The role requires strong customer service, ability to obtain forklift certification, English proficiency, and being at least 18 years old.

A background check may be required. Employees enjoy a comprehensive Total Rewards package with medical, dental, vision plans, a