Donation Center Attendant - Friendly, Outdoor, Same-Day Pay

Goodwill-of-Greater-Washington-; Fairfax (VA); On-site; USD 31,000 - 42,000; Part time

Benefits offered by this job

Same day pay

PTO

Life insurance

Dental and vision benefits

Pet insurance

Employee discounts

EAP access

401(k) with match

Job summary

Goodwill-of-Greater-Washington- is seeking donation attendants to greet donors, unload donations, and record items while upholding safety and service standards. This position emphasizes customer service, accessibility, and teamwork in a fast-paced environment.

The role requires lifting up to 50 pounds, operating basic equipment, and maintaining a clean donation area. Prior customer service and basic computer skills are preferred, with HS diploma or equivalent as a plus.

Qualifications

• Previous customer service experience.
• Ability to provide exceptional customer service to internal and external customers.
• Ability to read, write, and comprehend basic English.
• Ability to effectively communicate verbally with associates and customers.
• Ability to perform continuous walking, standing, lifting and bending, up to 50 pounds.

Responsibilities

• Provide excellent customer service to all guests.
• Greet donors and unload donations from vehicles.
• Accurately record donations.
• Lift up to 50 pounds independently.
• Operate manual and/or power equipment as required by location.
• Keep donation area clean and debris-free.
• Complete donor receipts and provide copies.
• Sort donations into designated categories.
• Follow safety and security practices and report hazards.
• Maintain a clean, neat uniform and appearance.
• Assist with loading/unloading donations for trucks and drivers.
• Perform general housekeeping duties as needed.
• Other duties as directed.

Skills

Customer service

Communication

English literacy

Heavy lifting

Donation sorting

Education

High school diploma or equivalent

Tools

Forklift experience

Power equipment operation

Basic computer skills

Job description

Goodwill-of-Greater-Washington- is seeking donation attendants to greet donors, unload donations, and record items while upholding safety and service standards. This position emphasizes customer service, accessibility, and teamwork in a fast-paced environment.

The role requires lifting up to 50 pounds, operating basic equipment, and maintaining a clean donation area. Prior customer service and basic computer skills are preferred, with HS diploma or equivalent as a plus.