Donation Center Ambassador

Goodwill-of-Greater-Washington-; Gaithersburg (MD); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

Same-day pay

PTO

Holiday pay

Life Insurance

Dental/Vision

Pet insurance

Employee discounts

EAP

401(k) match

Job summary

Goodwill of Greater Washington is seeking donation attendants to represent the organization as ambassadors while assisting donors and handling donations at our Gaithersburg location. This role involves customer-facing duties, lifting donations, and maintaining a clean donation area.

You will work with a team to ensure smooth operations, provide receipts, and uphold safety standards. Relevant experience and a helpful attitude are valued for a positive community impact.

Qualifications

• Previous customer service experience.
• Ability to read, write, and comprehend basic instruction in English for safety purposes and communication with management.
• Ability to effectively communicate verbally with associates and customers.
• Ability to lift up to 50 pounds frequently.
• Ability to stand, walk, bend, and climb for extended periods.

Responsibilities

• Provides excellent customer service to all guests.
• Greet donors and safely unload donations from vehicles.
• Accurately record donations.
• Independently lift up to 50 pounds.
• Safely operate manual and/or power equipment (location dependent).
• Keep donation area clean and free of debris.
• Complete donor receipts and provide a copy.
• Sort donated items into designated categories.
• Follow safety and security practices and report hazards.

Skills

Action oriented

Customer focus

Composure

Time management

Job description

Goodwill of Greater Washington is seeking donation attendants to represent the organization as ambassadors while assisting donors and handling donations at our Gaithersburg location. This role involves customer-facing duties, lifting donations, and maintaining a clean donation area.

You will work with a team to ensure smooth operations, provide receipts, and uphold safety standards. Relevant experience and a helpful attitude are valued for a positive community impact.