Domestic Freight Specialist

AIT Worldwide Logistics, Inc.; Humble (TX); Vor Ort; USD 45.000 - 65.000; Vollzeit

Benefits dieser Stelle

Medical

Dental

401(k)

Tuition Reimbursement

Paid Parental Leave

Zusammenfassung

AIT Worldwide Logistics, Inc. in Humble, TX is seeking a Domestic Agent I to serve as the primary contact for assigned customers and drive successful outcomes on projects including customer service, tracking, routing and issue resolution.

You will coordinate domestic freight shipments by air and ground, communicate with clients and vendors, and support sales and local offices. A high focus on accuracy, KPI reporting, and compliance helps keep operations on time and within budget.

Qualifikationen

• Customer focus with ability to address customer concerns proactively.
• Strong communication skills, both written and verbal.
• Teamwork and collaboration in a fast-paced environment.
• Good problem solving and decision-making abilities.
• Attention to detail to ensure accuracy in all tasks.

Aufgaben

• Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis; route accordingly.
• Route freight shipments across multiple transportation modes and services per client requests.
• Proactively communicate with clients regarding status of freight.
• Communicate with vendors regarding dispatch, routing and rates; assist sales and domestic offices.
• Manage daily on-time and defect codes; compile KPI reports as needed.

Kenntnisse

Customer Focus

Oral & Written Communication

Teamwork

Problem Solving

Attention to Detail

Ausbildung

High school diploma or equivalent

Tools

SAP

AS400

MS Office

Jobbeschreibung

AIT Worldwide Logistics, Inc. in Humble, TX is seeking a Domestic Agent I to serve as the primary contact for assigned customers and drive successful outcomes on projects including customer service, tracking, routing and issue resolution.

You will coordinate domestic freight shipments by air and ground, communicate with clients and vendors, and support sales and local offices. A high focus on accuracy, KPI reporting, and compliance helps keep operations on time and within budget.