Domestic Freight Coordinator: Tracking & Routing

Ait-Worldwide-Logistics; Humble (TX); Presencial; USD 34 000 - 48 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Medical benefits

Dental & Vision

401(k)

Paid leave

Tuition reimbursement

Resumo da oferta

AIT Worldwide Logistics is seeking a Domestic Agent I to serve as the high-visibility primary contact for designated customers, handling tracking, routing, and problem resolution for domestic shipments. You will coordinate with vendors, support sales, and ensure accurate documentation.

The role emphasizes proactive communication, KPI reporting, and adherence to compliance standards in a fast-paced freight forwarding environment.

Qualificações

• Customer-focused, with the ability to anticipate customer needs.
• Excellent oral and written communication in a professional style.
• Team player who collaborates effectively with others.
• Strong problem-solving skills and data interpretation.
• Attention to detail in documentation and processes.
• Freight forwarding operations familiarity is a plus.

Responsabilidades

• Quote, track, and trace domestic freight shipments daily.
• Route shipments across multiple modes per client requests.
• Proactively communicate shipment status to clients.
• Coordinate with vendors on dispatch, routing and rates.
• Assist local sales and domestic offices with freight issues.
• Manage on-time performance and carrier re-weights.
• Compile KPI reports weekly or monthly as needed.
• Ensure paperwork, labeling and scanning accuracy.
• Understand requirements for handling high-value or time-critical shipments.
• Process monthly inventory.
• Perform other duties as needed.

Conhecimentos

Customer focus

Oral & Written communication

Teamwork

Problem solving

Attention to detail

High school diploma

Freight forwarding experience

SAP

AS400

MS Office

IATA/TSA regulations familiarity

Formação académica

High school diploma or equivalent

Ferramentas

SAP

AS400

MS Office

Descrição da oferta de emprego

AIT Worldwide Logistics is seeking a Domestic Agent I to serve as the high-visibility primary contact for designated customers, handling tracking, routing, and problem resolution for domestic shipments. You will coordinate with vendors, support sales, and ensure accurate documentation.

The role emphasizes proactive communication, KPI reporting, and adherence to compliance standards in a fast-paced freight forwarding environment.