Domestic Freight Coordinator II

AIT Worldwide Logistics; Orlando (FL); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k)

Tuition Reimbursement

Paid Vacation

Personal Days

Floating Holiday

Sick Days

Volunteer Hours

Company Holidays

Job summary

AIT Worldwide Logistics is seeking a Domestic Agent II in Orlando to serve as the primary contact for designated customers and lead project outcomes including tracking, routing, and KPI reporting. You will coordinate with vendors, support sales, and ensure accurate paperwork and on-time delivery in a fast-paced environment.

Join a global logistics team that emphasizes customer satisfaction and proactive communication while handling high-value shipments across modes.

Qualifications

• Associates Degree or equivalent is preferred.
• 3-5 years of freight forwarding experience.
• Proficient in MS Word, Excel; SAP and AS400 helpful.
• Intermediate knowledge of IATA and TSA regulations.
• High attention to detail and ability to work independently.
• High level of organizational skills and time management in a fast-paced environment.

Responsibilities

• Quoting, tracking and tracing domestic freight shipments moving via air/ground on a daily basis.
• Route freight shipments across multiple transportation modes and services based upon client requests.
• Proactively communicate with clients regarding status of freight.
• Communicate with vendors regarding shipment dispatch, routing and rates.
• Assist local sales and domestic offices with air/ground freight issues.
• Manage daily on-time and defect codes, carrier re-weights and ensure all masters rated.
• Assist in compiling customer specific KPI reports weekly/monthly as needed.
• Ensure paperwork, labeling and scanning for accuracy.
• Understand requirements for handling high-consequence shipments (NFO, high-value, date/time specific).
• Responsible for processing monthly inventory.

Skills

Customer Focus

Oral & Written Communication

Teamwork

Problem Solving

Attention to Detail

Education

Associates Degree or equivalent

Tools

MS Word

Excel

SAP

AS400

Job description

AIT Worldwide Logistics is seeking a Domestic Agent II in Orlando to serve as the primary contact for designated customers and lead project outcomes including tracking, routing, and KPI reporting. You will coordinate with vendors, support sales, and ensure accurate paperwork and on-time delivery in a fast-paced environment.

Join a global logistics team that emphasizes customer satisfaction and proactive communication while handling high-value shipments across modes.