Document Production & Workflow Lead

RR Donnelley & Sons; Wheeling (WV); On-site; USD 25,000 - 35,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid time off

Job summary

RR Donnelley & Sons in Wheeling, WV seeks a Document Production Workflow Coordinator to deliver accurate document production in a high-volume setting. The role requires strong proofreading, formatting, and quality assurance skills, with training duties for the team.

Primary responsibilities include intake of client requests, prioritizing work, and maintaining client deadlines while ensuring top-quality outputs for multiple documents daily.

Qualifications

• Bachelor's degree or equivalent; substitutions allowed with years of experience.
• 3+ years of office experience, proofreading, or document production
• Advanced knowledge of Microsoft Office; troubleshoot software used in business/client settings
• Experience with document production and proofreading practices; strong terminology knowledge
• Attention to detail; ability to coordinate across the team on multiple projects

Responsibilities

• Intakes work requests from client; clarifies instructions and deadlines.
• Prioritizes and coordinates multiple projects per guidelines.
• Acts as a leading resource for document production, proofreading, and QA.
• Identifies and corrects errors in complex business documents.
• Checks proofs against mark-up for quality assurance.
• Ensures adherence to formatting standards and client environments.
• Trains new and existing staff on processes and trends in document production.
• Communicates with manager or client on deadlines and issues.

Skills

Attention to detail

Communication skills

Team collaboration

Education

Bachelor's degree or equivalent

Tools

MS Office

MS Word

MS Excel

Job description

RR Donnelley & Sons in Wheeling, WV seeks a Document Production Workflow Coordinator to deliver accurate document production in a high-volume setting. The role requires strong proofreading, formatting, and quality assurance skills, with training duties for the team.

Primary responsibilities include intake of client requests, prioritizing work, and maintaining client deadlines while ensuring top-quality outputs for multiple documents daily.