Document Production & Workflow Coordinator (2nd Shift)

RR Donnelley & Sons; Columbus (OH); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) match

Paid time off

Life insurance

Tuition assistance

Employee discounts

Job summary

RR Donnelley & Sons seeks a Document Production Workflow Coordinator to deliver high-quality document production in a fast-paced, high-volume setting. You will assess documents, perform proofreading, conversions, formatting, and create/edit complex documents while ensuring accuracy and efficiency for client requests.

This role operates on the 2nd shift, Monday–Friday, 4pm–1am ET, coordinating intake, prioritization, and training to meet client expectations for service and quality.

Qualifications

• Bachelor's degree or equivalent; years of experience may substitute
• At least 3 years in document production or related office work
• Advanced Microsoft Office proficiency including PowerPoint, Excel, Visio
• Strong verbal and written communication; customer service orientation
• Ability to work independently and in a fast-paced environment

Responsibilities

• Intake work requests from clients and clarify job instructions.
• Negotiate deadlines and seek alternative solutions if needed.
• Prioritize and balance multiple projects across team.
• Create and edit documents, mail merges, charts, graphs, tables.
• Scan and clean up documents using scanners and software.
• Convert and clean documents from other applications.
• Monitor team performance and provide feedback for improvement.
• Train new and existing team members on processes and trends.
• Coordinate shifts to meet client quality and deadlines.

Skills

Document production

Proofing

High-volume work

Client communication

Education

Bachelor's degree

Tools

Microsoft Office

PowerPoint

Excel

Visio

Job description

RR Donnelley & Sons seeks a Document Production Workflow Coordinator to deliver high-quality document production in a fast-paced, high-volume setting. You will assess documents, perform proofreading, conversions, formatting, and create/edit complex documents while ensuring accuracy and efficiency for client requests.

This role operates on the 2nd shift, Monday–Friday, 4pm–1am ET, coordinating intake, prioritization, and training to meet client expectations for service and quality.