Patient Care & Optical Sales Technician

Now Optics; Killeen (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Medical, dental, and prescription drug coverage

Company paid life and short-term disability

Free eyeglasses

Paid time off

Professional development opportunities

Employee recognition programs

Employee Assistance Program

Job summary

Now Optics is seeking a proficient Doctor’s Technician in Killeen, Texas, to help enhance the patient experience. This role involves greeting patients, ensuring smooth transitions between clinical services and retail, and providing exceptional customer service.

The ideal candidate has an associate’s degree or advanced certification and at least 2 years of relevant experience, emphasizing a collaborative approach and outstanding interpersonal skills. Join us and make a positive impact in eye care!

Qualifications

• 2+ years of experience delivering outstanding customer service.
• Skills to communicate effectively with a diverse group of people.
• Ability to build rapport and empathize with patients.

Responsibilities

• Greet patients and customers, ensuring memorable experiences.
• Foster partnerships between retail and professional services.
• Schedule and confirm patient appointments.

Skills

Customer service

Communication skills

Active listening

Problem-solving

Team collaboration

Education

Associate’s degree or advanced certification

Job description

Now Optics is seeking a proficient Doctor’s Technician in Killeen, Texas, to help enhance the patient experience. This role involves greeting patients, ensuring smooth transitions between clinical services and retail, and providing exceptional customer service.

The ideal candidate has an associate’s degree or advanced certification and at least 2 years of relevant experience, emphasizing a collaborative approach and outstanding interpersonal skills. Join us and make a positive impact in eye care!