Dockmaster: Yard & Dock Operations Lead (1st Shift)

Socket.dev; Lancaster (TX); On-site; USD 25,000 - 36,000; Full time

Job summary

GXO is seeking a Dockmaster to lead dock activities, coordinate trailer movements, and ensure safe, efficient operation. This hands-on leadership role collaborates with operations, transportation, safety, and customer teams to maintain high standards of service.

The position requires outdoor work across weather conditions, attention to safety procedures, and strong communication skills to manage daily priorities and incident escalation.

Qualifications

• Experience in warehouse, dock, yard or transportation environment.
• Demonstrated ability to coordinate dock/yard activities in a fast-paced operation.
• Working knowledge of trailer docking, release procedures, and trailer anatomy.
• Ability to work outdoors in all weather conditions and varied terrain.
• Proven ability to follow defined processes, safety standards and escalation protocols.
• Strong communication skills for daily customer-facing and cross-functional interactions.
• Comfort using MS Office 365 and/or Google Suite.

Responsibilities

• Champion operation safety and support of hand tools and dock-related equipment.
• Coordinate trailer movements to support daily operational priorities.
• Manage and sequence trailer docking, release, and yard flow with knowledge of trailer anatomy and fleet safety.
• Monitor dock conditions and exercise stop-work authority when unsafe conditions are identified and escalate appropriately.
• Partner daily with site operations, transportation, yard services, and customer-facing teams to prioritize tasks and demands.
• Communicate professionally with internal and external stakeholders, maintaining a customer service mindset.
• Ensure dock activities align with process guidelines, safety standards, and site SWIs, completing tasks.
• Support dock and yard organization in alignment with 7S workplace standards.
• Conduct regular visual inspections to identify risks, inefficiencies, or delays.
• Use MS Office 365 and Google Suite to track activity, updates, and issues.
• Provide coverage and operational support to site leadership and Lead peers as needed.

Skills

Warehouse operations

Dock coordination

Trailer docking knowledge

Outdoor work ability

Safety compliance

Communication skills

MS Office/Google Suite

Tools

YMS

WMS exposure

Job description

GXO is seeking a Dockmaster to lead dock activities, coordinate trailer movements, and ensure safe, efficient operation. This hands-on leadership role collaborates with operations, transportation, safety, and customer teams to maintain high standards of service.

The position requires outdoor work across weather conditions, attention to safety procedures, and strong communication skills to manage daily priorities and incident escalation.