DLP AI Tech Account Director Remote High Impact

Planet Green Holdings; Philadelphia (Philadelphia County); Hybrid; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health benefits

Hybrid work

Unlimited PTO

Company swag

Lunch & happy hours

Snacks & drinks

Job summary

Planet Green Holdings seeks a Director of Technical Account Management & Customer Success to lead post-sale cybersecurity engagements for a pioneering DLP AI platform. You will onboard, adopt, and demonstrate ROI to Fortune 500 clients, aligning product outcomes with business risk.

This leadership role blends strategic oversight with hands-on delivery across a national US footprint, with 70% remote work and 30% field engagements.

Qualifications

• Ability to lead post-sale cybersecurity initiatives and translate risk into product value.
• Experience guiding enterprise customers through DLP deployments and ROI justification.
• Strong collaboration with Engineering, Sales, and Product teams.

Responsibilities

• Master the DLP AI Engine and reduce false positives while briefing CISOs.
• Orchestrate onboarding and policy rollout to achieve live enforcement in under 30 days.
• Run customer health metrics, predict churn, and drive renewals.

Skills

Cyber empathy

DLP AI ninjа

Relationship fortifier

Threat data hunter

Cyber storyteller

Breach postmortem experience

Tools

Gainsight

Notion

Loom

Linear

Job description

Planet Green Holdings seeks a Director of Technical Account Management & Customer Success to lead post-sale cybersecurity engagements for a pioneering DLP AI platform. You will onboard, adopt, and demonstrate ROI to Fortune 500 clients, aligning product outcomes with business risk.

This leadership role blends strategic oversight with hands-on delivery across a national US footprint, with 70% remote work and 30% field engagements.