District Manager - Multi-Unit Restaurant Leader

Capstone Group; Bristol, Northern (VA, KY); Hybrid; USD 58,000 - 63,000; Full time

Benefits offered by this job

Car and Phone Allowance

Health, Dental, Life, Disability and V

Job summary

Capstone Restaurant Group seeks a District Manager to drive performance across the restaurant management teams within the district. You will ensure training, motivation, and guest satisfaction while supervising QSC standards and coaching managers.

You will oversee orientation, development, and performance feedback, recruit leaders, analyze financial results, and coordinate with Marketing on local programs. A strong track record in multi-unit restaurant leadership is required.

Qualifications

• 7-10 years previous restaurant experience required.
• 3-5 years in management positions (preferably multi-unit restaurant experience including full-service, fast food or convenience).
• Financial planning aptitude including planning, budgeting, scheduling, and P & L management.

Responsibilities

• Ensures all Team Members in the District are trained, motivated, and empowered to deliver total Guest satisfaction.
• Evaluates each restaurant’s QSC standards. Provides regular feedback and coaching on improvement; conducts periodic inspections of the restaurant.
• Communicates all customer comments and concerns to the appropriate Restaurant Manage; follows up to ensure they are handled in a timely and effective way.
• Ensures all General Managers and GMITs receive appropriate orientation, training, and development opportunities.
• Trains, coaches, and provides regular performance feedback to motivate and improve the performance of all Team Members.
• Evaluates overall performance of General Managers and GMITs based on clearly communicated standards and expectations.
• Provides appropriate and effective counseling and/or discipline.
• Provides effective training and follow-up of new products, programs, and changes.
• Actively recruits new General Managers and GMITs; ensures Team Members are prepared for promotion.
• Analyzes business performance; initiates appropriate corrective actions when deviations occur from financial expectations.
• Supports company-wide marketing programs; evaluates local restaurant marketing strategies developed by the Marketing Department.
• Ensures that business and personnel practices are within the law and consistent with company policies and procedures.
• Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.
• Negotiates vendor contracts for the districts; follows company approval process for contracts.
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and Team Members.

Skills

Restaurant leadership

People management

Interpersonal skills

Problem solving

Travel readiness

Budgeting

P&L management

Job description

Capstone Restaurant Group seeks a District Manager to drive performance across the restaurant management teams within the district. You will ensure training, motivation, and guest satisfaction while supervising QSC standards and coaching managers.

You will oversee orientation, development, and performance feedback, recruit leaders, analyze financial results, and coordinate with Marketing on local programs. A strong track record in multi-unit restaurant leadership is required.