District Manager — Lead Multi-Unit Hospitality Teams

Capstone Group; Normal, Northern (IL, KY); Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Car and Phone Allowance

Health Insurance

Dental Insurance

Life Insurance

Disability Insurance

Vision Insurance

401k

Tuition Reimbursement

Paid Time Off

Family atmosphere

Job summary

Capstone Restaurant Group is seeking a District Manager to lead the Restaurant Management Teams across the district, ensuring each team performs to defined standards in all areas of their job descriptions.

The role requires 7–10 years of restaurant experience and 3–5 years in management (multi-unit preferred). A strong focus on forecasting, budgeting, coaching, and guest satisfaction is essential; travel is 4–5 days per week.

Qualifications

• 7-10 years previous restaurant experience required.
• 3-5 years in management positions (preferably multi-unit restaurant experience including full-service, fast food or convenience).
• Financial planning aptitude including planning, budgeting, scheduling, and P & L management.

Responsibilities

• Ensures all Team Members in the District are trained, motivated, and empowered to deliver total Guest satisfaction.
• Evaluates each restaurant’s QSC standards. Provides regular feedback and coaching on improvement; conducts periodic inspections of the restaurant.
• Communicates all customer comments and concerns to the appropriate Restaurant Manage; follows up to ensure they are handled in a timely and effective way.
• Ensures all General Managers and GMITs receive appropriate orientation, training, and development opportunities.
• Trains, coaches, and provides regular performance feedback to motivate and improve the performance of all Team Members.
• Evaluates overall performance of General Managers and GMITs based on clearly communicated standards and expectations.
• Provides appropriate and effective counseling and/or discipline.
• Provides effective training and follow-up of new products, programs, and changes.
• Actively recruits new General Managers and GMITs; ensures Team Members are prepared for promotion.
• Matches the skills and abilities of management to the needs of the restaurants to maximize results.
• Analyzes business performance; initiates appropriate corrective actions when deviations occur from financial expectations.
• Supports company-wide marketing programs; evaluates local restaurant marketing strategies developed by the Marketing Department.
• Ensures that business and personnel practices are within the law and consistent with company policies and procedures.
• Serves as a role model and sets a positive example for the entire team in all aspects of business and personnel management.
• Negotiates vendor contracts for the districts; follows company approval process for contracts.
• Upholds company food safety, food handling and sanitation requirements, to ensure the health and safety of our Guests and Team Members.

Job description

Capstone Restaurant Group is seeking a District Manager to lead the Restaurant Management Teams across the district, ensuring each team performs to defined standards in all areas of their job descriptions.

The role requires 7–10 years of restaurant experience and 3–5 years in management (multi-unit preferred). A strong focus on forecasting, budgeting, coaching, and guest satisfaction is essential; travel is 4–5 days per week.