Dispatcher: Real-Time Driver Coordination & Support

Fountain; Los Angeles (CA); On-site; USD 39,000 - 52,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) match

Financial Wellness Tool

EAP

PTO

Paid holidays

Pet Insurance

Legal Insurance

Career growth

Job summary

WeDriveU is seeking a Dispatcher to handle a high volume of calls, coordinate with drivers, and respond to emails throughout the day. The role requires CDL, strong organization, and multitasking in a fast-paced environment.

Salary is $32.65/hour with full-time, permanent status. Shift hours are to be determined; benefits include medical, dental, vision, life insurance, and a 401(k) match, with opportunities for training and growth.

Qualifications

• 1+ year of professional experience in dispatch, call center, customer service, or hospitality.
• CDL required.
• Extremely detail-oriented and organized.
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel).
• Experience using multiple software programs simultaneously with various open tabs.
• Excellent written and oral communication with interpersonal skills.
• Experience with Transportation Management System (TMS) preferred.

Responsibilities

• Monitor drivers throughout their routes.
• Communicate specific instructions to drivers in the field regarding passenger pick-ups and drop-offs.
• Assist with investigating and resolving customer concerns.
• Monitor traffic flow and send out alerts as needed.
• Record incidents for vendor follow-up.
• Support Lost and Found process.
• Ensure that all tasks comply with administrative policies and procedures, safety rules, environmental policies and/or government regulations.

Skills

Dispatch experience

CDL required

Detail-oriented

MS Office

Strong communication

Multi-tasking

TMS experience

Bilingual

Job description

WeDriveU is seeking a Dispatcher to handle a high volume of calls, coordinate with drivers, and respond to emails throughout the day. The role requires CDL, strong organization, and multitasking in a fast-paced environment.

Salary is $32.65/hour with full-time, permanent status. Shift hours are to be determined; benefits include medical, dental, vision, life insurance, and a 401(k) match, with opportunities for training and growth.