Dispatcher

OnTime Service; Daphne (AL); On-site; USD 33,000 - 52,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D

Job summary

OnTime Service in Daphne, AL is seeking a Dispatcher to keep our field teams aligned and our customers informed with timely updates and reliable service. You will manage schedules, communicate details between technicians and clients, and ensure accurate data entry.

We value clear communication, organization, and the ability to work under pressure in a fast-paced office setting. A high school diploma and 1–2 years in dispatching are preferred; background checks required.

Qualifications

• High School Diploma or equivalent is required or preferred.
• 1–2 years of dispatching or similar experience is preferred.
• Strong communication and organizational skills are essential.
• Ability to work efficiently under pressure in a fast-paced environment.
• Office-based role using company software and computers.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Communication

Organizational skills

Team coordination

Education

High School Diploma or equivalent

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Company

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations
• Communicate job details between technicians and customers
• Process permits, schedule inspections, and coordinate with vendors
• Debrief technicians after jobs and update data in company software
• Handle administrative and reporting tasks as required
• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent
• 1–2 years of dispatching or similar experience preferred
• Strong communication and organizational skills
• Ability to work efficiently under pressure in a fast-paced environment
• Comfortable working in an office-based role using company software and computers
• Customer-focused mindset with a positive, team-oriented attitude
• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?