Dispatcher

USA Hometown Experts; Northern (KY); Hybrid; USD 42,000 - 56,000; Full time

Benefits offered by this job

401(k)

Medical coverage

Dental coverage

Vision coverage

Life insurance

AD&D

Short-term disability

Long-term disability

Critical illness coverage

Hospital indemnity

Paid holidays

Vacation

Ongoing training

Team-oriented culture

Job summary

USA Hometown Experts is seeking a Dispatcher to coordinate timely service by scheduling technicians, communicating with customers, and coordinating with vendors. This fast-paced office role emphasizes accuracy and responsiveness.

You will work with company software to debrief technicians, update records, and maintain smooth daily operations while supporting a customer-focused team environment.

Qualifications

• 1–2 years of dispatching or similar experience preferred.
• Strong communication and organizational skills.
• Office-based role using company software and computers.
• Must pass background check and drug screening.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Communication

Organizational skills

Dispatching experience

Education

High School Diploma

Tools

Company software

Computers

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Team

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations
• Communicate job details between technicians and customers
• Process permits, schedule inspections, and coordinate with vendors
• Debrief technicians after jobs and update data in company software
• Handle administrative and reporting tasks as required
• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent
• 1–2 years of dispatching or similar experience preferred
• Strong communication and organizational skills
• Ability to work efficiently under pressure in a fast-paced environment
• Comfortable working in an office-based role using company software and computers
• Customer-focused mindset with a positive, team-oriented attitude
• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?