Dispatcher

Pinnacle Recruitment; Bakersfield (CA); On-site; USD 42,000 - 56,000; Full time

Job summary

Pinnacle Recruitment partners with a well-established, growing company in Bakersfield to hire a Dispatcher who coordinates driver schedules, communicates with customers, and keeps operations running smoothly. You will manage daily dispatch plans, update work orders, and collaborate with field teams to ensure timely service and route efficiency, with a focus on accuracy and customer satisfaction.

This full-time role offers stability, opportunities for growth, and a collaborative team environment.

Qualifications

• Experience in dispatch, logistics, transportation, or customer service preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Ability to thrive in a fast-paced environment with changing priorities.
• Detail-oriented with strong urgency and follow-through.

Responsibilities

• Coordinate daily schedules for drivers and field personnel.
• Receive and prioritize incoming service requests from customers.
• Communicate with field teams to ensure timely service and route efficiency.
• Enter and update work orders and customer information accurately.
• Monitor schedules and adjust dispatch plans as priorities change.
• Provide exceptional customer service by resolving scheduling issues.

Skills

Organizational skills

Multitasking

Verbal and written communication

Adaptability

Computer proficiency/learn software

Tools

Dispatch software

Job description

Are you a highly organized professional who thrives in a fast-paced environment? We are partnering with a well-established, growing company to find a Dispatcher who enjoys coordinating schedules, communicating with customers, and keeping operations running efficiently. This is an excellent opportunity to join a stable organization that values teamwork, customer service, and attention to detail.

What You\'ll Do

• Coordinate daily schedules for drivers and field personnel.
• Receive and prioritize incoming service requests from customers.
• Communicate with field teams to ensure timely service and route efficiency.
• Enter and update work orders and customer information accurately.
• Monitor schedules and adjust dispatch plans as priorities change throughout the day.
• Provide exceptional customer service by answering questions and resolving scheduling issues.
• Work closely with operations, drivers, and other internal departments to ensure seamless service.

What We\'re Looking For

• Previous dispatch, logistics, transportation, or customer service experience preferred.
• Strong organizational and multitasking skills.
• Excellent verbal and written communication.
• Comfortable working in a fast-paced environment where priorities can change quickly.
• Proficient with computers and able to learn new software systems.
• Detail-oriented with a strong sense of urgency and follow-through.

Why You\'ll Love This Opportunity

• Full-time, long-term opportunity.
• Competitive pay based on experience.
• Stable company with a collaborative team environment.
• Opportunity for growth and advancement.

If you\'re someone who enjoys solving problems, staying organized, and being the hub that keeps operations moving, we\'d love to hear from you!