Dispatcher

Ashworth Heating, Cooling, and Plumbing; Milton (WV); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Comprehensive benefits

Paid holidays and vacation

Ongoing training

Supportive, team-oriented culture

Job summary

Ashworth Heating, Cooling, and Plumbing seeks a Dispatcher to ensure efficient technician scheduling, clear customer communication, and accurate data updates in our systems.

Ideal candidates have 1–2 years of dispatching experience, strong organizational and communication skills, and the ability to thrive in a fast-paced, office-based environment using our software.

Qualifications

• High School Diploma or equivalent.
• 1–2 years of dispatching or similar experience preferred.
• Strong communication and organizational skills.
• Ability to work efficiently under pressure in a fast-paced environment.
• Comfortable working in an office-based role using company software and computers.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Communication

Organization

Customer service

Teamwork

Education

High School Diploma

Tools

Dispatch software

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Team

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations
• Communicate job details between technicians and customers
• Process permits, schedule inspections, and coordinate with vendors
• Debrief technicians after jobs and update data in company software
• Handle administrative and reporting tasks as required
• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent
• 1–2 years of dispatching or similar experience preferred
• Strong communication and organizational skills
• Ability to work efficiently under pressure in a fast-paced environment
• Comfortable working in an office-based role using company software and computers
• Customer-focused mindset with a positive, team-oriented attitude
• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?