Dispatcher

OnTime Service LLC; Daphne, Northern (AL, KY); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

401(k) plan

Medical insurance

Dental insurance

Vision insurance

Life insurance

AD&D insurance

Short-term disability

Long-term disability

Critical illness coverage

Hospital indemnity coverage

Paid holidays and vacation

Ongoing training

Job summary

OnTime Service LLC in Daphne, AL is seeking a Dispatcher to keep field operations flowing and customers informed. You will coordinate technician scheduling, relay job details, and ensure timely communication across teams.

This role requires a High School diploma and 1–2 years dispatching or related experience, with strong communication and organizational skills. You will work in an office setting using the company's software to maintain accurate records.

Qualifications

• High School Diploma or equivalent.
• 1–2 years dispatching or similar experience.
• Strong communication and organizational skills.
• Ability to work under pressure in a fast-paced environment.
• Experience with company software and office computers.
• Customer-focused, team-oriented attitude.

Responsibilities

• Dispatch technicians efficiently to customer locations.
• Communicate job details between technicians and customers.
• Process permits, schedule inspections, and coordinate with vendors.
• Debrief technicians after jobs and update data in company software.
• Handle administrative and reporting tasks as required.
• Maintain accurate records and ensure smooth daily operations.

Skills

Strong communication

Organizational skills

Customer-focused

Team-oriented

Under pressure

Education

High School Diploma or equivalent

Tools

MS Office / company software

Job description

Description

Are you seeking a fast-paced work environment where your organizational skills shine? Do you thrive on keeping operations running smoothly and efficiently? Join our team as a Dispatcher and play a critical role in ensuring our technicians are scheduled effectively and our customers receive timely communication and exceptional service.

Why Join Our Company

• Comprehensive benefits: 401(k), medical, dental, vision, life, AD&D, short- and long-term disability, critical illness, accident, and hospital indemnity coverage
• Paid holidays and vacation
• Ongoing training to develop your skills and advance your career
• Supportive, team-oriented culture built on integrity and accountability

What You’ll Do

• Dispatch technicians efficiently to customer locations
• Communicate job details between technicians and customers
• Process permits, schedule inspections, and coordinate with vendors
• Debrief technicians after jobs and update data in company software
• Handle administrative and reporting tasks as required
• Maintain accurate records and ensure smooth daily operations

What We’re Looking For

• High School Diploma or equivalent
• 1–2 years of dispatching or similar experience preferred
• Strong communication and organizational skills
• Ability to work efficiently under pressure in a fast-paced environment
• Comfortable working in an office-based role using company software and computers
• Customer-focused mindset with a positive, team-oriented attitude
• Must pass background check and drug screening

Ready to Join a Company That Values Efficiency and Teamwork?