Dispatch & Logistics Coordinator

United Site Services; Antioch (CA); On-site; USD 23,970 - 32,373; Full time

Benefits offered by this job

Medical/Pharmacy

Dental

Vision

401(k) with employer match

Paid Time Off

Employee Discounts

Commuter/Transit Account

Job summary

United Site Services is seeking an Operations Coordinator in California to manage daily transportation activities, dispatch drivers, and ensure on-time service delivery. You will handle customer calls, route drivers, and resolve account issues to keep operations running smoothly.

The role emphasizes strong communication and organization skills, with responsibilities including manifests, route posting, and collaboration with the service team. Full-time position in Antioch with benefits.

Qualifications

• Strong customer service and communication skills required.
• Ability to work in a fast-paced environment with accuracy.
• Demonstrated organization and time-management abilities.
• Team-oriented with proactive problem-solving approach.
• Effective decision making in dynamic scheduling scenarios.
• Capable of handling multiple tasks and priorities.

Responsibilities

• Communicate information and instructions to drivers, including route changes and emergencies.
• Handle customer call-ins and update on delivery/service times.
• Make outgoing calls to customers regarding issues such as missed services.
• Support drivers during emergencies and coordinate resources.
• Coordinate deliveries with the customer service team and schedule.
• Review and post route/pickup manifests and ensure accuracy.

Skills

Customer Service

Teamwork

Organization

Time Management

Communication

Decision Making

Job description

United Site Services is seeking an Operations Coordinator in California to manage daily transportation activities, dispatch drivers, and ensure on-time service delivery. You will handle customer calls, route drivers, and resolve account issues to keep operations running smoothly.

The role emphasizes strong communication and organization skills, with responsibilities including manifests, route posting, and collaboration with the service team. Full-time position in Antioch with benefits.