Dispatch & Route Operations Coordinator

United Site Services, Inc; Antioch (CA); On-site; USD 23,970 - 32,373; Full time

Benefits offered by this job

Medical/Pharmacy

Dental

Vision

401(k) with employer match

Holiday & Paid Time Off

Job summary

A leading site services provider in Antioch, California is seeking an Operations Coordinator to manage daily transportation activities, ensuring timely deliveries and excellent customer service. The ideal candidate will possess strong skills in communication, organization, and problem-solving. Duties include instructing drivers, interacting with customers, and supporting service teams. This full-time position offers a salary ranging from $17.40 to $23.50 per hour and comprehensive employee benefits.

Qualifications

• Strong customer service skills to handle calls and inquiries.
• Ability to work collaboratively as part of a team.
• Excellent organizational skills for dispatch duties.
• Time management skills to meet delivery and service goals.
• Effective communication skills for clear instructions.
• Problem-solving abilities for addressing delivery issues.

Responsibilities

• Communicate instructions to drivers regarding routes and schedules.
• Handle customer call-ins and update them on service times.
• Make outgoing calls to resolve delivery issues.
• Provide support during driver emergencies.

Skills

Customer Service

Teamwork

Organization

Time Management

Communications

Decision Making and Problem Solving

Job description

A leading site services provider in Antioch, California is seeking an Operations Coordinator to manage daily transportation activities, ensuring timely deliveries and excellent customer service. The ideal candidate will possess strong skills in communication, organization, and problem-solving. Duties include instructing drivers, interacting with customers, and supporting service teams. This full-time position offers a salary ranging from $17.40 to $23.50 per hour and comprehensive employee benefits.