School Bus Dispatch Lead - On-Time & Safe Operations

First Student; Slaughter (LA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with company contribution

Paid time off and paid holidays

Company-paid life insurance

Growth opportunities

PerkSpot discounts

Job summary

First Student, Inc. is seeking a Transportation Dispatcher for school bus operations. This role focuses on dispatching all buses, ensuring on-time performance, and counseling drivers and monitors on frontline operations.

The position emphasizes safety, customer service, and effective communication with a major contracted customer. Join a well-established transportation leader with opportunities for growth and a strong benefits package.

Qualifications

• 3-5 years experience in dispatch or terminal operations.
• High school diploma or equivalent completed.
• Basic knowledge of radio dispatch equipment and safety protocols.
• Excellent communication and customer service skills are required.
• Ability to work under time constraints and meet deadlines.

Responsibilities

• Oversees all routes and scheduling of buses.
• Counsels and coaches drivers and monitors on performance.
• Handles heavy phone and radio traffic and maintains records.
• Takes scheduling and driver complaints and reports to Operations Supervisor/Contract Manager.
• Serves as primary liaison with major contracted customer.
• May handle charter reservations, billing, or driver payroll.
• Provides solutions to drop-off and pick-up problems.
• Assists with supervision of day-to-day operations and special projects.

Skills

Communication skills

Customer service

Time management

DOT regulations knowledge

Dispatch experience

Computer literacy

Education

High school diploma or equivalent

Tools

Radio dispatch equipment

Computer literacy

Job description

First Student, Inc. is seeking a Transportation Dispatcher for school bus operations. This role focuses on dispatching all buses, ensuring on-time performance, and counseling drivers and monitors on frontline operations.

The position emphasizes safety, customer service, and effective communication with a major contracted customer. Join a well-established transportation leader with opportunities for growth and a strong benefits package.