School Bus Dispatch & Operations Specialist

First Student; Slaughter (LA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Paid holidays

Life insurance

Growth opportunities

Employee discounts

Job summary

First Student is hiring a Transportation Dispatcher to ensure on-time bus routes and effective communication with drivers and monitors. You will dispatch buses, supervise scheduling, and address customer needs while maintaining safety and service standards.

The role emphasizes strong communication, DOT compliance awareness, and ability to manage peak workloads in a busy transportation environment.

Qualifications

• 3–5 years experience in dispatch or transportation
• High school diploma or equivalent
• Excellent communication and customer service skills
• Ability to work under time constraints and deadlines
• DOT drug testing compliance

Responsibilities

• Oversees routes and scheduling of buses
• Counsels and coaches drivers and monitors
• Handle heavy phone and radio traffic
• Takes scheduling and driver complaints and reports to supervisor
• Serves as primary liaison with major contracted customer
• May handle charter reservations, billing, or payroll
• Provide solutions to drop-off and pick-up problems
• Assist with supervision of day-to-day operations

Skills

Dispatching

Customer service

Communication

DOT compliance

Multitasking

Education

High school diploma

Tools

Radio dispatch equipment

Job description

First Student is hiring a Transportation Dispatcher to ensure on-time bus routes and effective communication with drivers and monitors. You will dispatch buses, supervise scheduling, and address customer needs while maintaining safety and service standards.

The role emphasizes strong communication, DOT compliance awareness, and ability to manage peak workloads in a busy transportation environment.