School Bus Dispatch & Operations Lead

Driven Group LLC; Baltimore (MD); Presencial; USD 42 000 - 54 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

Free uniforms

Advancement opportunities

Training & development

Resumo da oferta

The Driven Group, LLC is seeking a dependable School Bus Dispatcher to support daily student transportation operations. You will help manage drivers, attendants, routes, and buses to ensure safe, on-time service and effective communication with schools, parents, and management.

The ideal candidate communicates well, stays organized in a fast-paced environment, and handles multiple situations with professional discretion.

Qualificações

• High school diploma or equivalent required.
• Experience in school bus, transportation, dispatch, or operations preferred.
• Strong verbal and written communication skills.
• Excellent organizational, multitasking, and problem-solving abilities.
• Ability to stay professional and make sound decisions in high-pressure situations.
• Proficient with two-way radio, telephone, email, and transportation software.
• Basic computer proficiency including Microsoft Office and electronic record-keeping systems.

Responsabilidades

• Coordinate and monitor daily AM and PM school bus and van routes.
• Dispatch drivers and attendants to assigned routes and vehicles.
• Monitor employee call-outs, lateness, absences, and route coverage.
• Arrange substitute drivers, attendants, and vehicles to prevent service interruptions.
• Maintain radio communication with drivers and attendants.
• Track route progress, delays, and vehicle locations.
• Communicate issues to management promptly.
• Coordinate with Operations and Fleet/Maintenance on vehicle status.
• Assist drivers with route directions and information.
• Document incidents and changes in logs and records.
• Ensure safety procedures and policies are followed.
• Contribute to emergency response and incident reporting.
• Maintain confidentiality of sensitive information.
• Perform additional transportation and administrative duties as assigned.

Conhecimentos

Verbal communication

Written communication

Organizational skills

Multitasking

Problem solving

Professional communication

Radio/phone communication

Microsoft Office

Formação académica

High school diploma or equivalent

Ferramentas

Dispatch software

Microsoft Office

Electronic records systems

Descrição da oferta de emprego

The Driven Group, LLC is seeking a dependable School Bus Dispatcher to support daily student transportation operations. You will help manage drivers, attendants, routes, and buses to ensure safe, on-time service and effective communication with schools, parents, and management.

The ideal candidate communicates well, stays organized in a fast-paced environment, and handles multiple situations with professional discretion.