Dispatch Coordinator for Plumbing Office Admin

Joe Hillman Plumbers, Inc.; Florida; On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan with company match

Paid holidays

Paid vacation

Personal time off

Job summary

Joe Hillman Plumbers, Inc in Davie, FL is seeking a full-time Dispatch Administrative Assistant to coordinate service calls and keep schedules running smoothly. The role requires clear communication with customers and technicians in a fast-paced environment. The company offers solid benefits including medical, dental, vision, and a 401(k) match.

Work hours are 8am–5pm, with a 1-hour lunch, and two paid 15-minute breaks. Hourly wage ranges from $18 to $20 depending on experience.

Qualifications

• Provide daily administrative and clerical support to dispatch and office teams.
• Answer incoming calls, respond to emails, and assist customers with inquiries.
• Enter and maintain customer information, work orders, and job details accurately in the system.

Responsibilities

• Provide daily administrative and clerical support to the dispatch and office teams.
• Answer incoming calls, respond to emails, assist customers with general inquiries.
• Enter, update, and maintain customer information, work orders, and job details in ServiceTitan.
• Assist with preparing reports, organizing documents, filing, and maintaining accurate records.
• Review work orders for accuracy and completeness, follow up on missing information.

Skills

Customer communication

Schedule coordination

ServiceTitan familiarity

Tools

ServiceTitan

Job description

Joe Hillman Plumbers, Inc in Davie, FL is seeking a full-time Dispatch Administrative Assistant to coordinate service calls and keep schedules running smoothly. The role requires clear communication with customers and technicians in a fast-paced environment. The company offers solid benefits including medical, dental, vision, and a 401(k) match.

Work hours are 8am–5pm, with a 1-hour lunch, and two paid 15-minute breaks. Hourly wage ranges from $18 to $20 depending on experience.