Dispatch Coordinator — 24/7 Fleet Operations

Cox Enterprises; Arizona; On-site; USD 48,000 - 66,000; Full time

Benefits offered by this job

Competitive salary

Bonus plans

Healthcare benefits

401(k) with company match

Professional development

Job summary

Cox Fleet is seeking a Dispatch Coordinator in the United States to support 24/7/365 fleet operations. You will coordinate and assign service providers, verify authorization, and keep customers informed on ETA and repairs.

The ideal candidate has strong dispatching and multitasking skills, is proactive, and ready to grow in the automotive service field. Training schedules vary to cover market needs, with potential weekend and evening shifts.

Qualifications

• Requires dispatching knowledge and multitasking abilities.
• Strong problem-solving skills and proactive approach.
• Background in fleet or automotive service is a plus.

Responsibilities

• Coordinate and manage logistics of fleet operations to ensure timely maintenance and repairs.
• Assign the appropriate service provider to requests and verify authorization for dispatch.
• Inform customers of ETA and follow specific instructions per requirements.
• Notify supervisor of delays or issues with repairs or service providers.
• Address customer inquiries and resolve issues as they arise.

Skills

Dispatching

Multitasking

Problem solving

Education

High school diploma or GED

Advanced degree or certification

5 years of related field experience

Job description

Cox Fleet is seeking a Dispatch Coordinator in the United States to support 24/7/365 fleet operations. You will coordinate and assign service providers, verify authorization, and keep customers informed on ETA and repairs.

The ideal candidate has strong dispatching and multitasking skills, is proactive, and ready to grow in the automotive service field. Training schedules vary to cover market needs, with potential weekend and evening shifts.