Director, Top Client Development (Northeast)

Chanel, Inc.; United States; On-site; USD 138,000 - 173,000; Full time

Benefits offered by this job

Wellbeing resources

Paid time off

Healthcare coverage

401(k) plan

Job summary

Chanel, Inc. based in New York, NY, is seeking a Group Director, Top Client Development- Northeast to lead VIC client activity and engagement across NY, Boston, Chicago and DC, with frequent in-boutique collaboration and travel.

You will align local initiatives with US market strategy and mentor boutique teams to elevate top-client experiences. This senior role requires 10+ years in luxury retail or client development, strong leadership, and analytics skills.

Qualifications

• Bachelor’s degree or higher in a relevant field.
• 10+ years in luxury retail, client development, or related strategic leadership.
• Strong leadership, cross-functional collaboration, and analytics skills.

Responsibilities

• Lead VIC client activity and engagement strategy across Northeast markets.
• Partner with boutique teams and Client Development Managers to service Top Clients.
• Align local initiatives with the US market strategy and senior leadership insights.
• Drive cross-market collaboration for events and experiences.

Skills

Luxury retail

Client development

Strategic leadership

Data analysis

Education

Bachelor's degree

Advanced degree a plus

Tools

Excel

PowerPoint

Job description

Chanel, Inc. based in New York, NY, is seeking a Group Director, Top Client Development- Northeast to lead VIC client activity and engagement across NY, Boston, Chicago and DC, with frequent in-boutique collaboration and travel.

You will align local initiatives with US market strategy and mentor boutique teams to elevate top-client experiences. This senior role requires 10+ years in luxury retail or client development, strong leadership, and analytics skills.