Northeast Luxury Client Engagement Director
CHANEL
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Benefits offered by this job
Job summary
CHANEL is seeking a Group Director, Top Client Development- Northeast to shape the future of the brand's VIC and client engagement across New York, Boston, Chicago, DC, and surrounding markets. Based in NYC, this role blends strategic leadership with hands-on in-boutique work to build exceptional luxury experiences.
You will drive insights-driven strategies, lead cross-market initiatives, and partner with Client Development Managers to elevate Top Client relationships while aligning with US
Qualifications
- 10+ years in luxury retail, client development, or related strategic leadership roles.
- Proven ability to lead boutique and market initiatives across multiple markets.
Responsibilities
- Lead VIC client activity and engagement strategy for the Northeast market.
- Advocate for boutique needs and client development in NYC, Boston, Chicago, DC, and surrounding areas.
- Spend significant time in-boutique collaborating with Client Development Managers to serve Top Clients.
- Align local activities with US market strategy and provide leadership insights to senior leadership.
- Drive cross-market collaboration for client events and experiences, domestically and internationally.
- Foster partnership, innovation, and continuous improvement across boutique teams and home office.
Skills
Education
Job description
CHANEL is seeking a Group Director, Top Client Development- Northeast to shape the future of the brand's VIC and client engagement across New York, Boston, Chicago, DC, and surrounding markets. Based in NYC, this role blends strategic leadership with hands-on in-boutique work to build exceptional luxury experiences.
You will drive insights-driven strategies, lead cross-market initiatives, and partner with Client Development Managers to elevate Top Client relationships while aligning with US
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