Group Director, Luxury Client Development – Southeast

Chanel, Inc.; Miami (FL); On-site; USD 130,000 - 140,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

Generous paid time off

401K

Healthcare benefits

Job summary

Chanel, Inc. is seeking a Group Director of Top Client Development for the Southeast, based in Miami. You will lead client engagement initiatives across luxury boutiques, partnering with Client Development Managers to deliver personalized experiences for Top Clients and drive market growth.

The role requires 10+ years in luxury retail, strong leadership, and proficiency with data-driven strategies. Expect significant in-boutique time and up to 50% travel to key markets in the US.

Qualifications

• 10+ years in luxury retail or related strategic leadership.
• Deep familiarity with Northeast luxury landscape including NYC, Boston, Chicago, DC, and neighboring areas.
• Ability to lead teams, influence cross-functionally, and manage high-impact projects.
• Experience translating KPIs and data into strategic proposals.

Responsibilities

• Lead VIC client activity strategy across Southeast markets, including Florida.
• Partner with boutique teams and Client Development Managers to service Top Clients.
• Align local client development activities with the US market strategy and senior leadership.
• Lead cross-market collaboration for client events, experiences, and engagement strategies.
• Spend significant time in-boutique and travel up to 50% to markets including Texas and Georgia.

Skills

Client development

Leadership

Analytical skills

Cross-functional collaboration

Excel

PowerPoint

Department store partnerships

Education

Bachelor’s degree

Advanced degree a plus

Tools

Excel

PowerPoint

Job description

Chanel, Inc. is seeking a Group Director of Top Client Development for the Southeast, based in Miami. You will lead client engagement initiatives across luxury boutiques, partnering with Client Development Managers to deliver personalized experiences for Top Clients and drive market growth.

The role requires 10+ years in luxury retail, strong leadership, and proficiency with data-driven strategies. Expect significant in-boutique time and up to 50% travel to key markets in the US.