Director, Salesforce Platform & Enterprise CoE

Ryder System, Inc.; Santa Fe (NM); On-site; USD 160,000 - 180,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) retirement plan

Job summary

Ryder System, Inc. seeks a Director Salesforce Platform to own Ryder's Salesforce ecosystem, setting vision, governance, and investment priorities. This role chairs the Salesforce CoE and leads distributed teams to deliver enterprise-scale outcomes.

The Director ensures platform health, security, data integrity, and lifecycle management while aligning business segments and driving safe innovation across sales, service, and customer operations.

Qualifications

• Bachelor's Degree in Information Systems, CS, Engineering, Business, or related field.
• 10+ years in progressive technology leadership with responsibility for enterprise platforms.
• 10+ years leading Salesforce or comparable enterprise SaaS in a large, complex environment.
• 7+ years leading managers/senior professionals and establishing/fostering a Salesforce CoE.
• 5+ years leading Salesforce org rationalization or consolidation.
• 5+ years executive stakeholder management, vendor negotiations, financial planning, and benefits realization.
• Salesforce multi-org strategy, platform architecture, and lifecycle management.
• Experience establishing governance, architecture reviews, and guardrails.

Responsibilities

• Define multi-year Salesforce vision, roadmap, governance; chair the Salesforce CoE.
• Ensure platform health, security, reliability, and risk management.
• Build durable relationships with Sales Ops, Service, Product, and other leaders; translate priorities.
• Establish standards, guardrails, and architecture reviews for quality and security.
• Lead rationalization and consolidation of Salesforce instances and data models.
• Manage vendor relationships, licensing, and investment decisions; communicate cost/value.

Skills

Coalition building

Facilitation

Talent development

Strategic alignment

Organizational change

Complex-topic communication

Education

Bachelor's Degree in Information Systems, Computer Science, Engineering, Business

Tools

Salesforce platform

Job description

Ryder System, Inc. seeks a Director Salesforce Platform to own Ryder's Salesforce ecosystem, setting vision, governance, and investment priorities. This role chairs the Salesforce CoE and leads distributed teams to deliver enterprise-scale outcomes.

The Director ensures platform health, security, data integrity, and lifecycle management while aligning business segments and driving safe innovation across sales, service, and customer operations.