Director, Provider Relations & Partnerships

Lumicera; Madison (WI); Remote; USD 180,000 - 260,000; Full time

Benefits offered by this job

Health, Dental, Vision insurance

20 days PTO

4 weeks parental leave

9 holidays

401K match up to 5%

Adoption Assistance

Job summary

Lumicera is seeking a Director, Provider Relations to shape the strategic vision for provider engagement across Lumicera Direct. You will lead multiple teams including account management, provider support operations, and provider engagement, partnering with senior sales leadership to drive growth and retention.

You will establish executive relationships, oversee performance reviews, and guide initiatives to expand referrals and service adoption while ensuring operational excellence.

Qualifications

• 8+ years of progressive experience in specialty pharmacy, healthcare services, provider relations, account management, provider engagement, pharmaceutical sales, healthcare business development, or related healthcare leadership roles.
• 5+ years of leadership experience managing leaders of others, multiple business functions, and provider-facing teams in a healthcare environment.
• 3+ years of sales leadership, leading sales teams and sales strategy.

Responsibilities

• Develop and execute the provider relations strategy for Lumicera Direct, ensuring alignment with enterprise growth objectives, market expansion initiatives, provider engagement priorities, and organizational business goals.
• Lead executive-level relationships with physician executives and health system leadership to strengthen partnerships and enable growth.
• Oversee provider feedback channels and communicate actionable recommendations to executive leadership.
• Own budgeting, workforce planning, and resource allocation to achieve organizational objectives.
• Drive continuous improvement in provider satisfaction, referral conversion, and service excellence.

Skills

Leadership

Strategic vision

Healthcare leadership

Provider relations

Executive collaboration

Budgeting

Education

Bachelor's degree in Pharmacy

PharmD

MBA / MHA preferred

Tools

CRM platforms

Analytics tools

Forecasting tools

BI reporting

Job description

Lumicera is seeking a Director, Provider Relations to shape the strategic vision for provider engagement across Lumicera Direct. You will lead multiple teams including account management, provider support operations, and provider engagement, partnering with senior sales leadership to drive growth and retention.

You will establish executive relationships, oversee performance reviews, and guide initiatives to expand referrals and service adoption while ensuring operational excellence.