Director, Platform Partnerships & Growth (Remote)

Affirm; Atlanta (GA); On-site; USD 243,750 - 350,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

Employee Stock Purchase Plan

Job summary

Affirm is seeking a Director of Platform Accounts Management to lead our strategic commercial organization, grow platform partnerships, and shape cross‑functional strategy. You’ll build high‑performing teams, set vision for account management, and align priorities with company goals.

In this remote‑first role, you’ll drive portfolio performance, improve retention and growth, and partner with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver merchant outcomes at scale.

Qualifications

• Proven experience leading platform partnerships and commercial organizations.
• Ability to shape strategy and influence senior stakeholders across functions.
• Strong leadership and people management skills.

Responsibilities

• Lead with strategy, develop exceptional teams, and shape how affirm grows and strengthens our platform partnerships.
• Set the vision and strategy for Account Management across a portfolio of diverse platform partners, aligning team priorities to company and commercial goals.
• Lead and develop a high‑performing organization through team members, driving accountability, strategic alignment, and scalable execution across the portfolio.
• Drive portfolio performance across retention, growth, product adoption, operational health, and long‑term partnership value.
• Navigate complex and ambiguous business challenges, balancing partner needs, operational realities, and affirm’s long‑term strategic priorities.
• Build trusted relationships with executive stakeholders at strategic partners and serve as a senior strategic partner on complex decisions, escalations, portfolio prioritization, and operational execution.
• Influence broader commercial strategy and organizational priorities through insights gathered from platform partnerships, portfolio trends, and market dynamics.
• Establish scalable operating models, business rhythms, and performance frameworks that improve organizational effectiveness and customer experience.
• Partner cross‑functionally with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations leaders to deliver merchant and business outcomes at scale.

Skills

Commercial leadership

People leadership

Strategic influence

Cross-functional collaboration

Job description

Affirm is seeking a Director of Platform Accounts Management to lead our strategic commercial organization, grow platform partnerships, and shape cross‑functional strategy. You’ll build high‑performing teams, set vision for account management, and align priorities with company goals.

In this remote‑first role, you’ll drive portfolio performance, improve retention and growth, and partner with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver merchant outcomes at scale.