Director of Platform Partnerships & Accounts

Affirm; Houston (TX); On-site; USD 243,750 - 350,000; Full time

Benefits offered by this job

Health coverage

Dental & Vision

ESPP

Flexible Spending Wallets

Paid time off

Remote-friendly

Job summary

Affirm is seeking a Director, Platform Accounts Management to lead a strategic commercial organization focused on growing and strengthening platform partnerships. You will shape strategy, lead high‑performing teams, and collaborate cross‑functionally to drive scalable business impact and platform success.

You will build cross‑functional alignment across Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver merchant and business outcomes at scale.

Qualifications

• Deep commercial leadership experience and strong people leadership skills.
• 12+ years in account management, strategic partnerships, customer success, business development, or related leadership roles.
• Experience influencing strategy, operating models, and cross‑functional decision‑making in complex, high-growth environments.
• Ability to build alignment across teams and navigate competing priorities with clarity and empathy.
• Proven ability to shape strategy, influence senior stakeholders, and drive measurable outcomes in large enterprise partnerships.
• Strong business judgment and analytical thinking; capable of solving undefined problems with long‑term impact.
• Excellent communication and relationship-building with executives, and ability to influence without direct authority.
• Experience in fintech, platforms, payments, SaaS, or tech-driven industries preferred.

Responsibilities

• Lead with strategy and develop high-performing teams to grow platform partnerships.
• Set vision for Account Management across a diverse partner portfolio and align priorities to goals.
• Develop a high-performing organization with accountable, strategically aligned teams.
• Drive portfolio performance in retention, growth, adoption, health, and partner value.
• Navigate complex business challenges balancing partner needs with affirm’s priorities.
• Build trusted relationships with executive stakeholders and serve as a senior strategic partner.

Skills

Commercial leadership

People leadership

Strategic partnerships

Account management

Executive engagement

Cross-functional influence

Business judgment

Analytical thinking

Job description

Affirm is seeking a Director, Platform Accounts Management to lead a strategic commercial organization focused on growing and strengthening platform partnerships. You will shape strategy, lead high‑performing teams, and collaborate cross‑functionally to drive scalable business impact and platform success.

You will build cross‑functional alignment across Product, Sales, Marketing, Analytics, Risk, Finance, and Operations to deliver merchant and business outcomes at scale.