Director, Platform Partnerships & Accounts

Affirm; St. Louis (MO); On-site; USD 243,750 - 350,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is seeking a Director, Platform Accounts Management to lead a strategic commercial organization that grows and strengthens platform partnerships. You will shape strategy, guide high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.

Role demands deep commercial leadership, extensive partnership experience, and the ability to influence senior stakeholders across a multi‑layered enterprise environment.

Qualifications

• 12+ years in account management, partnerships, customer success, or related leadership roles.
• Experience shaping strategy, operating models, and cross-functional decision making in complex environments.
• Ability to align cross-functional teams and navigate competing priorities with clarity and empathy.
• Proven track record in influencing senior stakeholders and driving measurable outcomes.
• Strong business judgment and problem-solving skills with long-term impact perspective.
• Excellent communication and relationship-building with executives and partners.

Responsibilities

• Lead strategy and build exceptional teams to grow platform partnerships.
• Set vision and prioritize Account Management across a diverse partner portfolio.
• Develop a high-performing organization with scalable execution and accountability.
• Drive retention, growth, product adoption, and long-term partner value.
• Navigate complex challenges balancing partner needs with affirm's priorities.
• Build relationships with executive stakeholders and act as a senior strategic partner.
• Influence broader commercial strategy using portfolio insights and market dynamics.
• Establish scalable operating models, rhythms, and performance dashboards.
• Partner with Product, Sales, Marketing, Analytics, Risk, Finance, and Operations.

Skills

Commercial leadership

People leadership

Strategic influence

Cross-functional collaboration

Executive communication

Analytical thinking

Job description

Affirm is seeking a Director, Platform Accounts Management to lead a strategic commercial organization that grows and strengthens platform partnerships. You will shape strategy, guide high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.

Role demands deep commercial leadership, extensive partnership experience, and the ability to influence senior stakeholders across a multi‑layered enterprise environment.