Director, Platform Partnerships & Account Growth

Affirm; Richmond (VA); On-site; USD 243,750 - 350,000; Full time

Benefits offered by this job

Health care coverage

Flexible Spending Wallets

Time off

ESPP

Job summary

Affirm is seeking a Director of Platform Accounts Management to lead a strategic commercial organization focused on growing and strengthening platform partnerships. You will set vision, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.

You will navigate complex partnerships, influence senior stakeholders, and shape cross-functional execution across a diverse portfolio of partners, balancing growth with operational excellence.

Qualifications

• Deep commercial leadership experience across large organizations.
• Strong people leadership and influence without direct authority.
• Proven ability to shape strategy and drive measurable outcomes with cross-functional teams.

Responsibilities

• Lead and develop a high-performing platform accounts management organization.
• Set vision and strategy for account management across platform partners.
• Drive portfolio performance: retention, growth, product adoption, and operational health.
• Build trusted relationships with executive stakeholders at strategic partners.
• Collaborate with Product, Sales, Marketing, Analytics, Risk, Finance and Operations to scale outcomes.

Skills

Commercial leadership

People leadership

Strategic partnerships

Cross-functional collaboration

Executive stakeholder management

Job description

Affirm is seeking a Director of Platform Accounts Management to lead a strategic commercial organization focused on growing and strengthening platform partnerships. You will set vision, lead high-performing teams, and collaborate cross-functionally to drive scalable business impact and platform success.

You will navigate complex partnerships, influence senior stakeholders, and shape cross-functional execution across a diverse portfolio of partners, balancing growth with operational excellence.