Director of Sales Engineering – Enterprise & Govt

Segra; Texas; Presencial; USD 129.000 - 150.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Life insurance

401(k) match

Flexible Spending/Health Savings

Tuition and gym reimbursements

Vacation/PTO, holidays

Identity theft, pet insurance

Descripción de la vacante

Segra is seeking a Director of Sales Engineering to lead a geographically distributed team of Sales Engineers supporting enterprise and government customers. This leader will drive revenue growth, deliver technically sound solutions, and ensure a superior customer experience from pre‑sale through activation.

The role blends strategic direction with hands‑on coaching, enabling the sales organization with deep technical expertise, rigorous process discipline, and cross‑functional collaboration.

Formación

• 8+ years in telecom pre-sales technical roles.
• 3+ years in Sales Engineering leadership.
• Strong knowledge of fiber networks, metro Ethernet, transport, IP services, SD-WAN, voice, cloud.
• Solid understanding of the OSI model, network design, and telecom installation workflows.
• Experience with financial modeling, ROI, pricing and profitability analysis.

Responsabilidades

• Lead, coach, and develop a team of Sales Engineers providing pre-sales support.
• Partner with regional Sales leadership to align technical strategy with revenue goals.
• Serve as liaison between Sales, Operations, PM, and Product for deployments.
• Oversee solution design for complex opportunities and RFP responses.
• Ensure accurate communication of product capabilities and solutions.
• Drive standardized processes and tools across markets.
• Support customer escalations and ensure positive customer experience.
• Provide ongoing training on products, technology, and industry trends.
• Prepare and review KPIs, forecasts, and performance metrics.
• Recruit, hire, onboard, and develop Sales Engineering talent.
• Partner with Product Development on new service launches and enhancements.

Conocimientos

Leadership

Strategic thinking

Team development

Pre-sales

Enterprise & government experience

Educación

Bachelors degree (Business/IT/Telecom/Engineering)

Telecommunications certifications (CCNA/CCNP/MEF)

Descripción del empleo

Segra is seeking a Director of Sales Engineering to lead a geographically distributed team of Sales Engineers supporting enterprise and government customers. This leader will drive revenue growth, deliver technically sound solutions, and ensure a superior customer experience from pre‑sale through activation.

The role blends strategic direction with hands‑on coaching, enabling the sales organization with deep technical expertise, rigorous process discipline, and cross‑functional collaboration.