Director of Patient Access & Services (Remote)

Valeris; North Carolina; Remote; USD 140,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) Retirement Savings Plan with 5%

Paid Time Off

Job summary

Valeris is seeking a Director of Patient Services to lead HUB operations and patient affordability programs in a remote US role. You will oversee teams across multiple levels, develop market access strategies, and partner with clients to deliver measurable value for biopharma programs.

In this senior position you will drive strategic initiatives, manage client relationships, and ensure program design, compliance and performance; travel is minimal but possible.

Qualifications

• Bachelor’s degree in health sciences, business, public health administration or social services; advanced degree preferred.
• 5-7+ years’ experience in healthcare patient services with demonstrated growth through innovation and value.
• Knowledge of HUB, copay and patient affordability program models.
• Experience managing large teams of 50+ including managers and supervisors.

Responsibilities

• Direct oversight and management of HUB operations and patient affordability programs, ensuring design, compliance and performance meet client and Valeris standards.
• Develop market access and commercialization strategies using market research of payer/provider landscape and HTA trends.
• Lead solutions addressing product/program unmet needs, demonstrating value for clients and stakeholders.
• Collaborate with internal teams to develop solutions and KPIs/SLAs that measure value and performance.
• Ensure implementation of new clients and services aligns with transition guarantees and ongoing value.

Skills

Leadership

Healthcare operations

Strategic thinking

Stakeholder management

Team management

Education

Bachelor’s degree in health sciences, business, public health administration or social services

Job description

Valeris is seeking a Director of Patient Services to lead HUB operations and patient affordability programs in a remote US role. You will oversee teams across multiple levels, develop market access strategies, and partner with clients to deliver measurable value for biopharma programs.

In this senior position you will drive strategic initiatives, manage client relationships, and ensure program design, compliance and performance; travel is minimal but possible.