Senior Program Director - Patient Access & Reimbursement

Valeris; North Carolina; Remote; USD 130,000 - 190,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) retirement plan with matching

Paid time off and holidays

Career growth opportunities

Background checks

Job summary

Valeris, a leading life sciences commercialization partner, seeks a Program Director to provide strategic and operational leadership across HUB and affordability programs. You will mentor Program Managers and ensure client KPIs, regulatory compliance, and financial objectives are met while driving continuous improvement.

The role requires deep experience in patient services, market access, and hub operations, with strong client management and cross-functional collaboration skills.

Qualifications

• Bachelor's degree or higher preferred.
• 8–10 years of experience in market access, patient affordability, or hub operations.
• Experience managing cross-functional teams and client relationships.

Responsibilities

• Provide strategic and operational leadership for HUB and affordability programs.
• Lead and develop high-performing teams of Program Managers and care/clinical staff.
• Ensure SLAs, KPIs, quality standards, and regulatory compliance are met.
• Serve as primary client escalation point for operational and patient-related issues.
• Build strong relationships with client stakeholders through governance meetings and reviews.
• Oversee budgets, forecasting, and resource planning.
• Collaborate with internal teams to implement program launches and enhancements.
• Drive innovation through process optimization and technology-enabled solutions.

Skills

Leadership

Program management

Healthcare industry

Client management

Regulatory compliance

HIPAA

FDA

Team leadership

Budget management

Education

BA/BS degree preferred

Job description

Valeris, a leading life sciences commercialization partner, seeks a Program Director to provide strategic and operational leadership across HUB and affordability programs. You will mentor Program Managers and ensure client KPIs, regulatory compliance, and financial objectives are met while driving continuous improvement.

The role requires deep experience in patient services, market access, and hub operations, with strong client management and cross-functional collaboration skills.