Senior Director, Patient Services - Remote Leader

Valeris; Louisville (KY); Remote; USD 150,000 - 210,000; Full time

Benefits offered by this job

Medical, dental, and vision plans

401(k) Retirement Savings Plan with 5%

PTO and holidays

Employee Assistance Program (EAP)

Job summary

Valeris is seeking a Sr Director, Patient Services to lead and evolve patient service programs for biopharma clients. You will guide market access strategies, design innovative service solutions, and manage a large, multi-disciplinary team across engagements.

You’ll partner with operations, pharmacy, and sales to demonstrate value for patients, providers, and sponsors while ensuring regulatory compliance and high-quality delivery.

Qualifications

• Minimum education as stated; advanced degree preferred.
• Experience growing patient services through innovation and value.
• Knowledge of specialty pharma/biotech market is a plus.

Responsibilities

• Develop market access and commercialization strategies using market research.
• Lead client-driven solutions with measurable value for stakeholders.
• Oversee large teams and partner with cross-functional groups.
• Prepare proposals, RFP responses, and client presentations.
• Monitor portfolio value and optimize services over time.

Skills

Strategic leadership

Healthcare patient services

Team management

Stakeholder collaboration

Communication

Market access & HTA

Proposal development

Education

Bachelor’s degree in health sciences or related field

Master’s degree preferred

Job description

Valeris is seeking a Sr Director, Patient Services to lead and evolve patient service programs for biopharma clients. You will guide market access strategies, design innovative service solutions, and manage a large, multi-disciplinary team across engagements.

You’ll partner with operations, pharmacy, and sales to demonstrate value for patients, providers, and sponsors while ensuring regulatory compliance and high-quality delivery.