Director of Cybersecurity Success & Technical Accounts

Planet Green Search; San Antonio (TX); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health Benefits

Hybrid Work

Unlimited PTO

Company Swag

Lunch & Happy Hours

Snacks & Drinks

Job summary

Planet Green Search seeks a Director of Technical Account Management, Customer Success for Cybersecurity/DLP. This remote-US role leads global onboarding, prevents data leaks, and proves ROI for CISOs, shaping product with frontline feedback.

You’ll drive customer health metrics, scale a high-performance team, and partner with Engineering to turn cyber risk into actionable product roadmap, with 70% remote work and quarterly field ops.

Qualifications

• No formal qualifications listed in ad.

Responsibilities

• Master the DLP AI Engine and discuss policy with CISOs.
• Orchestrate onboarding sequences to deploy DLP AI within 30 days.
• Monitor policy adoption and leak attempts to prevent churn.

Job description

Planet Green Search seeks a Director of Technical Account Management, Customer Success for Cybersecurity/DLP. This remote-US role leads global onboarding, prevents data leaks, and proves ROI for CISOs, shaping product with frontline feedback.

You’ll drive customer health metrics, scale a high-performance team, and partner with Engineering to turn cyber risk into actionable product roadmap, with 70% remote work and quarterly field ops.