Director, Mortgage Servicing — Strategic Leader (Remote)

Boeing Employees Credit Union; Oregon; Híbrido; USD 135 000 - 251 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

401(k) Company Match (up to 3%)

4% annual contribution to your 401(k)

Medical, Dental and Vision

PTO Program + Exchange Program

Tuition Reimbursement Program

BECU Cares volunteer time off + match

Resumo da oferta

Boeing Employees Credit Union (BECU) is seeking a Director of Mortgage Servicing to lead end-to-end servicing operations, drive performance, and ensure regulatory compliance across the mortgage lifecycle.

In this role, you will oversee teams, partner with vendors, and optimize processes to deliver an exceptional member experience while managing P&L and budgets. Residential mortgage expertise and leadership are essential.

Qualificações

• Bachelor's degree in business, business operations or related field (or equivalent).
• 8 years of mortgage servicing operations experience.
• 5 years of people leader experience.
• Must comply with SAFE Act Mortgage Loan Originator requirements.

Responsabilidades

• Build, lead, and develop a mortgage servicing team with member-focused standards.
• Coach and train staff, conduct performance evaluations using company competencies.
• Set department goals aligned with the operating plan and monitor performance.

Conhecimentos

People leadership

Cross-functional collaboration

Regulatory compliance

Vendor management

Formação académica

Bachelor's degree in business, business operations or related field

8 years of mortgage servicing operations experience

5 years of people leader experience

SAFE Act Mortgage Loan Originator registration

Descrição da oferta de emprego

Boeing Employees Credit Union (BECU) is seeking a Director of Mortgage Servicing to lead end-to-end servicing operations, drive performance, and ensure regulatory compliance across the mortgage lifecycle.

In this role, you will oversee teams, partner with vendors, and optimize processes to deliver an exceptional member experience while managing P&L and budgets. Residential mortgage expertise and leadership are essential.