Director, Fulfillment Ops - Specialty Pharmacy (Remote)

Lumicera

Richmond (VA)

Remote

USD 150,000 - 230,000

Full time

6 days ago
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Benefits offered by this job

Health insurance
PTO 20 days
Parental leave 4 weeks
9 holidays
401K match up to 5%
Adoption assistance
FSA
Educational assistance
Referral bonus

Job summary

Lumicera Health Services is seeking a Director of Fulfillment Operations to lead multi-site pharmacy fulfillment, spanning inventory, cold chain, dispensing, verification, and shipping. You will shape strategy, optimize processes, and build a resilient organization with cross-functional teams. This role emphasizes patient-centric operations and scalable growth across locations.

The candidate will have a Pharm.D. or B.S.

Qualifications

  • Licensed pharmacist in the relevant state or eligible for reciprocity within 4 months.
  • Minimum of five years as a licensed pharmacist preferred.
  • 4–5 years’ experience in specialty pharmacy preferred.
  • Previous supervisory experience preferred.

Responsibilities

  • Redesign operations and implement business strategies to increase service levels and efficiencies.
  • Oversee Patient Services and Specialty Programs staffing needs based on trends and forecasts.
  • Collaborate with IT to ensure systems support fulfillment operations and reporting capabilities.
  • Develop strategic plans for infrastructure of systems, processes, and personnel to support growth.
  • Drive continuous operational improvements to enhance patient care and customer experience.
  • Monitor KPIs and report to Pharmacy Managers and Executives.

Skills

Pharmacy management
Operations leadership
Staffing & training
Process optimization
Cross-functional collaboration

Education

Pharm.D or B.S. Pharmacy

Tools

WFM systems
ERP/IT systems

Job description

Lumicera Health Services is seeking a Director of Fulfillment Operations to lead multi-site pharmacy fulfillment, spanning inventory, cold chain, dispensing, verification, and shipping. You will shape strategy, optimize processes, and build a resilient organization with cross-functional teams. This role emphasizes patient-centric operations and scalable growth across locations.

The candidate will have a Pharm.D. or B.S.

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