Director, Event Technology & Venue Partnerships

Encore Global; Hilton Head Island (SC); On-site; USD 48,000 - 62,000; Full time

Job summary

Encore is seeking a Director, Event Technology (SNE) to drive revenue and profitability for assigned locations, delivering world-class service and cultivating key venue relationships. The role manages a small team and collaborates with regional leadership to grow the business.

Responsibilities include operations management, financial oversight, on-site tech support, and delivering compelling proposals to clients, with focus on profitability and client satisfaction.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 3+ years of audio visual experience.
• 1+ years supervisory experience.
• 2+ years customer service or hospitality experience preferred.
• Sales experience is a plus.
• Proficiency with computer hardware.

Responsibilities

• Develop and maintain strong relationships with clients and provide outstanding customer service.
• Manage venue operations including scheduling, equipment setups, and on-site support.
• Oversee financial performance, labor, and costs to maximize profitability.
• Act as on-site technician for events and coordinate with venue staff.
• Create strategies to maximize revenue per event and present quotes/proposals.

Skills

AV experience

Supervisory experience

Customer service

Hospitality experience

Sales experience

Computer hardware proficiency

Education

Bachelor’s degree or equivalent

Tools

Audio visual equipment knowledge

Job description

Encore is seeking a Director, Event Technology (SNE) to drive revenue and profitability for assigned locations, delivering world-class service and cultivating key venue relationships. The role manages a small team and collaborates with regional leadership to grow the business.

Responsibilities include operations management, financial oversight, on-site tech support, and delivering compelling proposals to clients, with focus on profitability and client satisfaction.