Event Tech Director: On‑Site Lead & Revenue Driver

Encore Global; Coralville (IA); On-site; USD 56,000 - 64,000; Full time

Job summary

Encore seeks a Director of Event Technology to lead AV operations for multiple venues. The role focuses on building strong client relationships, delivering World-Class service, and driving revenue and profitability through effective resource and cost management.

You will manage a small team, oversee on-site technical execution, and collaborate with venue staff to ensure high-quality event experiences. Strong leadership and problem-solving skills are essential.

Qualifications

• Bachelor’s degree preferred or equivalent experience.
• 3+ years of audio visual experience.
• 1+ year of supervisory experience.
• 2+ years of customer service or hospitality experience preferred.
• Sales experience is a plus.
• Proficiency with computer hardware and MS Office.

Responsibilities

• Develop and maintain strong relationships with clients at all levels and provide outstanding customer service.
• Manage venue operations, scheduling, equipment setup and on-site technical support.
• Drive profitability by monitoring labor, equipment, and costs and reporting forecasted results.
• Create effective sales presentations and respond to quotes and proposals.
• Attend site visits and venue meetings to support event execution.

Skills

AV experience

Supervisory

Customer service

Sales

Leadership

MS Office

Hardware proficiency

Driver's license

Problem solving

Education

Bachelor’s degree or equivalent

Job description

Encore seeks a Director of Event Technology to lead AV operations for multiple venues. The role focuses on building strong client relationships, delivering World-Class service, and driving revenue and profitability through effective resource and cost management.

You will manage a small team, oversee on-site technical execution, and collaborate with venue staff to ensure high-quality event experiences. Strong leadership and problem-solving skills are essential.