Senior Event Technology Director (Live Venues)

Encore; Kansas City (MO); On-site; USD 43,000 - 56,000; Full time

Job summary

Encore is seeking a Director, Event Technology (SNE) in Kansas City to lead a small team and drive revenue while delivering World-Class service at our venue.

You will manage operations, AV setup and troubleshooting, and collaborate with venue leadership to ensure successful events and client satisfaction. A background in AV, supervisory experience, and strong customer service are required.

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 3+ years of audio-visual experience.
• 1+ year of supervisory experience.
• 2+ years of customer service or hospitality experience preferred.
• Sales experience is a plus.
• Proficiency with computer hardware and software; valid driver's license.

Responsibilities

• Develop and maintain strong relationships with venue clients and provide outstanding service.
• Manage on-site operations, scheduling, equipment setups, operation, and strikes.
• Drive revenue and profitability by controlling labor and equipment costs.
• Prepare quotes and proposals and participate in site visits and planning meetings.
• Lead a small team and coach staff to meet Encore standards.

Education

Bachelor's degree or equivalent experience

Tools

Audio-visual equipment

Microsoft Office

CRM software

Job description

Encore is seeking a Director, Event Technology (SNE) in Kansas City to lead a small team and drive revenue while delivering World-Class service at our venue.

You will manage operations, AV setup and troubleshooting, and collaborate with venue leadership to ensure successful events and client satisfaction. A background in AV, supervisory experience, and strong customer service are required.