Dining Services Manager: Elevate Guest Hospitality

Compass Group USA; Whitemarsh Township (PA); On-site; USD 52,000 - 64,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Compass Group USA is seeking a Dining Services Manager I to lead a team of food service professionals in the main dining room and at special events, coordinating dining operations with the facility plan. You will work with the Chef and management to create menus, drive service excellence, assist with budgeting, and ensure guest satisfaction and regulatory compliance.

Candidates should have at least 2 years of supervisory food service experience, hospitality knowledge, and proficiency with MS

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Supervisory leadership

Customer service

Hospitality knowledge

MS Office

Tools

MS Office (Word, Excel, PowerPoint, Outlook)

Job description

Compass Group USA is seeking a Dining Services Manager I to lead a team of food service professionals in the main dining room and at special events, coordinating dining operations with the facility plan. You will work with the Chef and management to create menus, drive service excellence, assist with budgeting, and ensure guest satisfaction and regulatory compliance.

Candidates should have at least 2 years of supervisory food service experience, hospitality knowledge, and proficiency with MS