Dining Services Manager - Elevate Guest Experience

Compass Group USA; Whitemarsh Township (Montgomery County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off (varies by site/state

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

CCL Hospitality Group is seeking a Dining Services Manager I to lead a team of food service professionals and oversee the main dining room operations and special functions. You will collaborate with the Chef and management to deliver high-quality dining experiences and align services with the facility plan of operation.

You will manage all dining service activities, contribute to budgeting, menus, and quality improvements, and develop interdepartmental relations while ensuring exceptional guest

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, hotels, corporate dining, education, military, health care, and/or related food service operations.
• Waited table and catering experience is preferred.
• Possess general hospitality knowledge and interest in sustainability and sustainable food practices.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.

Responsibilities

• Oversees dining services operations of a small to medium volume location.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Assists with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.
• Communicates with the culinary department to ensure the food programs reflect the vision of the company.
• Performs other duties as assigned.

Skills

Supervisory experience

Hospitality knowledge

Food service operations

Catering experience

Customer service

Tools

MS Office

Job description

CCL Hospitality Group is seeking a Dining Services Manager I to lead a team of food service professionals and oversee the main dining room operations and special functions. You will collaborate with the Chef and management to deliver high-quality dining experiences and align services with the facility plan of operation.

You will manage all dining service activities, contribute to budgeting, menus, and quality improvements, and develop interdepartmental relations while ensuring exceptional guest