Guest-Centric Dining Services Manager

Compass Group USA; Naples (FL); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Job summary

Unidine, a premier hospitality food service group and part of Compass Group USA, seeks a Dining Services Manager I to lead the main dining room operations and special events. You will manage a team of dining professionals, ensure superior guest service, and collaborate with the Chef and management to deliver high-quality menus.

The role requires 2 years of supervisory experience in food service, familiarity with budgeting, and proficiency in MS Office.

Qualifications

• 2 years of food service supervisory or lead experience.
• Experience in restaurants, country clubs, hotels, corporate dining, health care, and/or related food service operations.
• Waited table and catering experience preferred.
• Proficient computer skills and knowledge of MS Office products, including Word, Excel, PowerPoint, Outlook, and internet.
• ServSafe Certification is preferred.
• Associate's degree is preferred.

Responsibilities

• Oversees dining services operations of a private, high end restaurant.
• Interacts with customers and resolves customer complaints in a friendly and service oriented manner.
• Assists with profit and loss and budgeting as it pertains to this account.
• Works with the Chef and management team in creating menus and providing top quality food.
• Assists in the responsibility for all food service-related activities and be primarily involved in meal services in a seated dining room setting; including quality improvement, sanitation, infection control and all facility-related activities.
• Assists with the rollout of new culinary programs in conjunction with marketing and culinary team.
• Associates with the preparation of quarterly reports for client presentation.
• Works with marketing and culinary department to increase sales by innovations and food quality.

Skills

Leadership

Customer service

Supervisory experience

MS Office

ServSafe Certification

Education

Associate's degree

Tools

MS Office

Job description

Unidine, a premier hospitality food service group and part of Compass Group USA, seeks a Dining Services Manager I to lead the main dining room operations and special events. You will manage a team of dining professionals, ensure superior guest service, and collaborate with the Chef and management to deliver high-quality menus.

The role requires 2 years of supervisory experience in food service, familiarity with budgeting, and proficiency in MS Office.