Digital-First Relationship Banker

U.S. Bank; North Liberty (IA); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Paid vacation

Sick leave

Disability insurance

Parental leave

Life insurance

Job summary

U.S. Bank is seeking a Relationship Banker to build client relationships through in-person, by-appointment, and virtual channels, offering guidance on deposits, loans, and digital products. You will open new accounts, process requests, and ensure accurate, high-quality service while collaborating with branch teams.

The role emphasizes a digital-first mindset, proactive client outreach, and a strong commitment to customer service excellence, with required NMLS registration and compliance checks.

Qualifications

• High school diploma or equivalent required.
• Typically has less than four years of retail banking experience or similar training.
• Strong customer service and interpersonal skills; ability to educate clients on digital products.

Responsibilities

• Build and foster client relationships through in-person, by-appointment, and virtual interactions.
• Open new consumer and business accounts and process service requests.
• Educate clients on deposit, loan products, and digital services; recommend suitable solutions.
• Provide a consistent, accurate client experience and collaborate with branch teammates.

Skills

Relationship building

Customer service

Communication

Digital banking

Proactive outreach

Education

High school diploma or equivalent

Job description

U.S. Bank is seeking a Relationship Banker to build client relationships through in-person, by-appointment, and virtual channels, offering guidance on deposits, loans, and digital products. You will open new accounts, process requests, and ensure accurate, high-quality service while collaborating with branch teams.

The role emphasizes a digital-first mindset, proactive client outreach, and a strong commitment to customer service excellence, with required NMLS registration and compliance checks.