Digital-First Relationship Banker

U.S. Bank; Dickson (TN); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Healthcare (medical, dental, vision)

401(k) plan

Job summary

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels. This role focuses on building trust, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset.

Responsibilities include opening accounts, processing service requests, and educating clients on digital products while maintaining high service standards and compliance with licensing requirements.

Qualifications

• High school diploma or equivalent.

Responsibilities

• Builds and fosters relationships with clients through proactive outreach and follow up.
• Engage clients to assess banking needs and provide digital self-service guidance.
• Open new consumer and business accounts and submit credit applications.
• Educate clients on digital banking products and services and ensure accuracy of information.

Skills

Relationship building

Customer service

Communication skills

Digital banking

Education

High school diploma

Tools

CRM software

Job description

U.S. Bank is seeking a Relationship Banker to engage clients across in-person, by appointment, and virtual channels. This role focuses on building trust, understanding banking needs, and guiding customers through deposit and loan products with a digital-first mindset.

Responsibilities include opening accounts, processing service requests, and educating clients on digital products while maintaining high service standards and compliance with licensing requirements.